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ORDERING


Credit card orders may be placed online through our shopping cart using PayPal
or
by calling us at 603-860-9377.

 Orders may also be placed through the mail if paying by personal check or money order. Please make checks payable to Meadowbrook Creations and send your order to:

Meadowbrook Creations
23 Triangle Park Drive, #241

Concord, NH 03301

All orders for items priced below $100 must be paid for in full at time of order. All orders for items priced above $100 will require a 50% deposit at time of order. The balance plus shipping charges must be paid when your item is built and ready for shipping.

Upon receipt of your order your item will be scheduled for construction and you will be notified of an estimated completion date.

SHIPPING

Most items have shipping charges for destinations within the continental U.S. posted on their respective web page. For delivery to Alaska, Hawaii, Canada, and many islands off the coast of the U.S., double all posted shipping charges.

Unfinished items with deeply discounted prices are still the same size and weight as finished items and will therefore be shipped at the same rate as a finished item.

Certain items do not have shipping charges posted due to their unusually large size, especially vanities, media consoles, desks, and bookcases. Please email sales@NHwoodworking.com with the item you are interested in and your zip code. We will email you the shipping charge, usually within two business days.

Approximate shipping charges for destinations within the continental U.S. are stated in the table below. These are for reference only. Shipping charges posted on specific item web pages take precedent over the charges listed below.

SHIPPING CHARGES
Order Total (U.S. dollars) Shipping & Handling
Up to $25. $10.00
$25.01 to $50. $13.00
$50.01 to $75. $16.00
$75.01 to $100. $19.00
$100.01 to $150. $22.00
$150.01 to $200. $25.00
$200.01 to $300. $31.00
$300.01 to $400. $36.00
$400.01 and up 10%


DAMAGES

Damages must be reported within 10 days of receipt of merchandise. 
All goods are shipped insured.
In the case of package mishandling please call and notify us at 603-860-9377.

OUR GUARANTEE

We guarantee our craftsmanship for one year from date of delivery. This guarantee does not include damage caused by customer abuse or mishandling.

We use premium grade lumber and hand select it for color, figure and grain matching. Variations in color and grain are normal in all lumber and therefore occur in our products. Wood furnishings are also vulnerable to slight warpage, shrinkage, swelling and/or hairline cracks. These conditions may be aggrevated by prolonged exposure to moisture, humidity and temperature changes. They are natural characteristics of wood furnishings and do not constitute structural defect and are not covered by this guarantee.

As with all finishes, some fading, darkening, or color change, such as “yellowing” may occur. These effects can be intensified with exposure to sunlight. Over exposure to water can result in damage to the product. Liquids like nail polish remover, alcohol, and some medicines may damage the product. These conditions are not covered by this guarantee. Our hand distressed products are likely to have small indentations and other distinctive marks not considered defects and are normal characteristics of our distressed finish.

 


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