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ORDERING


All credit card orders may be placed online through our shopping cart using PayPal
or
by calling us at 603-529-5515.

 Orders may also be placed through the mail if paying by personal check or money order. Please make checks payable to Meadowbrook Creations and send your order to:

Meadowbrook Creations
Attn: NHwoodworking
90 Irving Drive
Weare, NH 03281-5400

All orders for items priced below $100 must be paid for in full at time of order. All orders for items priced above $100 will require a 50% deposit at time of order. The balance plus shipping charges must be paid when your item is built and ready for shipping.

Upon receipt of your order your item will be scheduled for construction and you will be notified of an estimated completion date.

SHIPPING

Approximate shipping charges for destinations within the continental U.S. are stated in the table below. Certain items may carry different amounts due to their unusually small or large size, especially vanities, media consoles, desks, and bookcases. Unfinished items with deeply discounted prices are still the same size and weight as finished items and will therefore be shipped at the same rate as a finished item. For delivery to Alaska, Hawaii, Canada, double the shipping charges. (sales@NHwoodworking.com).

REGULAR SHIPPING CHARGES
Order Total (U.S. dollars) Shipping & Handling
Up to $25. $8.00
$25.01 to $50. $10.00
$50.01 to $75. $12.00
$75.01 to $100. $14.00
$100.01 to $150. $16.00
$150.01 to $200. $19.00
$200.01 to $300. $26.00
$300.01 and up 10%


DAMAGES

Damages must be reported within 10 days of receipt of merchandise. 
All goods are shipped insured.
In the case of package mishandling please call and notify us at 603-529-5515.

OUR GUARANTEE

If you are not satisfied upon receipt of any NHwoodworking product, notify us within 10 days. Upon receiving the product back in original condition, we will replace the product or refund the purchase price. Exceptions include any items that have been customized in any way. For these items we cannot accept returns except in the case of damage during shipping or error in order processing. All costs of shipping, including insurance, both to and from, will be prepaid by the customer.

We guarantee the work of our craftsmanship for one year from date of delivery. This guarantee does not include damage caused by abuse or mishandling by the shipper, retailer or consumer.

We use premium grade lumber and hand select it for color, figure and grain matching. Variations in color and grain are normal in all lumber and therefore occur in our products. Wood furnishings are also vulnerable to slight warpage, shrinkage, swelling and/or hairline cracks. These conditions may be aggrevated by prolonged exposure to moisture, humidity and temperature changes. They are natural characteristics of wood furnishings and do not constitute structural defect and are not covered by this guarantee.

As with all finishes, some fading, darkening, or color change, such as “yellowing” may occur. These effects can be intensified with exposure to sunlight. Over exposure to water can result in damage to the product. Liquids like nail polish remover, alcohol, and some medicines may damage the product. These conditions are not covered by this guarantee. Our hand distressed products are likely to have small indentations and other distinctive marks not considered defects and are normal characteristics of our distressed finish.

 


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